The characteristics and strengths that make lawyers excel can backfire when confronted with internal decision-making. Fortunately, when applied effectively, these same characteristics can also enhance decision-making processes. Whether you’re a managing partner, part of the executive committee, or an aspiring leader in your firm, understanding this dynamic is crucial for steering your organization towards success.
Human-centered design is not new but has yet to find a home in the legal profession. This article explains what human-centered design means for law firms.
Law firms often spend a lot of time and energy on external communication such as responding to RFPs, drafting deal points, or making a closing argument. Internal communication, on the other hand, is often left to chance. We suggests several strategies for improving internal communication and explain why it is so important to the growth and success of your firm.
Embracing essential technology tools is no longer optional for small to mid-size law firms; it is a necessity for success in today’s digital age. From robust practice management software to secure client communication tools and cloud-based storage solutions, the right technology empowers firms to streamline operations, enhance client service, and gain a competitive edge.
Advanced Matter Management is a new approach in the legal industry and it can be challenging to find candidates with the knowledge and experience you need. When you’re ready to hire a matter manager, look for these qualities to find the right fit.
Firms that adapt to meet the evolving needs of their clients have a distinct advantage. Learn how your firm can use service design to gain an edge over the competition, win more bids, and maximize profits.
Maybe even more than most people, lawyers resist change. Law firm leaders often protest “but that’s the way we’ve always done it” or “it’s worked fine for the last XX years.” But it isn’t 1980 now – or even 2019. A post-pandemic law firm needs a post-pandemic strategy. One that is not stuck in the past; one that is ready to adapt and change as clients’ needs evolve. Applying a designer’s mindset can help you make that choice with clarity and confidence.
