Human-Centered Design for Law Firms
Human-centered design is not new but has yet to find a home in the legal profession. This article explains what human-centered design means for law firms.
Human-centered design is not new but has yet to find a home in the legal profession. This article explains what human-centered design means for law firms.
Law firms often spend a lot of time and energy on external communication such as responding to RFPs, drafting deal points, or making a closing argument. Internal communication, on the other hand, is often left to chance. We suggests several strategies for improving internal communication and explain why it is so important to the growth and success of your firm.
Law firms can reap financial rewards by investing in culture where employees feel supported and ready to do their best work. Culture is not about fun snacks and office parties (though these things can help) it is about allowing everyone in the firm to show up as themselves.