Human-Centered Design for Law Firms

Human-centered design is not new but has yet to find a home in the legal profession. This article explains what human-centered design means for law firms.

Design Sprint Basics for Lawyers

Lawyers are no strangers to complex legal problems or the diligent research and analysis it takes to solve them.  As law firm leaders, we apply a similar approach to the goals and challenges typical of law firm life, such as siloed practice groups, strategic planning, and business development efforts. Solutions to those challenges, however, often …

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Legal Technology: Focus on the Process not the Tool

Technology is a hot topic in just about every industry and law is no exception. To get the most out of their investment in technology, firms need to first ask what needs they want technology to meet.

Human-Centered Design: A Primer for Lawyers

Clients come to law firms because lawyers are problem-solvers. Human- centered design is an approach to problem solving that gives law firms a competitive edge and helps them attract and retain clients. This approach works because all clients are people and/or act through their people – their humans.